No customer left waiting.

We automate customer service and your internal processes with AI: WhatsApp, bookings, leads, payments and reports. We build it and look after it; you run your business.

Michael, the founder, replies within one business day

  1. WhatsAppNew message from Laura
  2. AIUnderstands and replies in 4 s
  3. CalendarOffers Friday 11:30
  4. CRMBooking confirmed

Already running at

  • YM Wellness BeautyBeauty and wellness · Spain
  • Abogacía JorqueraLaw firm · Chile
  • Connected withWhatsApp Business
  • Connected withGoogle Calendar
  • Connected withyour documents
  • Connected withMeta Lead Ads
  • Connected withInstagram

TODAY'S CLIENTS

TODAY'S CLIENTS
How every contact moves while you work
Illustrative example with made-up data.

Five lines that work while you serve clients

Each automation is a route: a message or a lead comes in and reaches its destination on its own. We start with the one that eats most of your time.

L1

AI WhatsApp assistant

Replies instantly, at any hour, with your services, prices and tone of voice.

  1. A message arrives
  2. Reply in seconds
  3. Buttons with your services
  4. Price and duration
  5. Hands over to you if needed
L2

Bookings and calendar

Offers free slots and leaves the booking ready for you to confirm with one tap.

  1. Asks for a slot
  2. Sees your free times
  3. Pre-booking
  4. You confirm on WhatsApp
  5. In your calendar
L3

Leads from your ads

Whoever fills in your Instagram or Facebook form gets an answer before they go cold.

  1. Fills in the form
  2. Welcome message
  3. Automatic follow-up
  4. Booked or closed
  5. Sorted in your pipeline
L4

CRM and results dashboard

Every conversation, client and booking in one place, no loose spreadsheets.

  1. Client profiles
  2. Notes and history
  3. Filters and tags
  4. CSV export
  5. Results dashboard
L5

Custom processes and integrations

If you do it by hand every day, it can probably be automated.

  1. Spreadsheets
  2. Forms
  3. Team alerts
  4. Reports
  5. Whatever you tell us

Already running in a real business

Our WhatsApp assistant is live in a pilot with a beauty and wellness centre. It answers the usual questions, offers slots and leaves pre-bookings the team confirms from their phone.

  • After hours tooReplies at night and says when you open again.
  • WhatsApp buttons and listsClients pick a service and a time without typing.
  • Alerts on complaintsYou know instantly and the assistant steps aside.
  • Calendar and client profilesEvery booking, note and conversation in your dashboard.
Your salononline
Hi! How much is the relaxing massage?
Hi Laura! The 60-minute relaxing massage is €69. We are closed right now, but I can get your booking ready. Which day suits you?
Thursday 17:00Friday 11:30Other days
Friday 11:30
Done: you are pre-booked for Friday at 11:30. We will confirm it here first thing tomorrow.
Example conversation

From the first call to running on its own

  1. Discovery

    A free call to find the tasks that repeat in your day and which ones are worth automating.

  2. Tailored setup

    We configure it with your services, hours, prices and tone. You just review.

  3. Pilot month

    The first month is free. We tune it with real conversations until it works the way you want.

  4. Up and running

    We maintain it, measure it and improve it every month. Message us whenever you want a change.

How it works inside

Every automation leaves a trail: you know what happened, when and with which client. No black boxes.

Custom flows

We connect WhatsApp, your calendar, your spreadsheets and your CRM into one route.

Instant leads

When someone fills in your ad form, the system messages them within seconds and alerts you.

Everything logged

Every message, booking and alert is recorded with its time and outcome.

Message tracking

You know whether your client received and read it, and what to do if they go quiet.

And your internal processes too

It's not just customer service. We automate the repetitive work inside your business: payments, reviews, reports and whatever eats your hours today.

  1. Invoice issued
  2. Due
  3. Reminder
  4. Paid

Get paid without chasing

When an invoice falls due, the client gets a friendly reminder by WhatsApp or email. When they pay, you get notified.

  1. Appointment done
  2. Rating
  3. 5 stars?
  4. Google review

Google reviews

After each appointment we ask for a rating. Happy clients are invited to post it on Google; unhappy ones reach you first.

  1. Week's data
  2. Summary
  3. Chart
  4. Your WhatsApp

Monday report

Every Monday at 8:00 you get last week's bookings, leads and revenue on WhatsApp.

Businesses already working this way

YM Wellness Beauty

Beauty and wellness · Spain
Live

WhatsApp assistant that shares services and prices, offers slots and leaves pre-bookings the team confirms with one tap. With CRM and calendar.

Abogacía Jorquera

Law firm · Chile
Rolling out

Client intake on WhatsApp: it identifies the type of case, collects the basic details and books the first meeting with a lawyer.

You talk to the person who builds it

I'm Michael Garcia Alarcon, developer and founder of Aivance. I design, build and maintain every automation myself, so when you get in touch there is no call centre: you are writing to me.

Email me

Clear pricing, no surprises

WhatsApp assistant + bookings + CRM

from79 €/ month + VAT

First pilot month free.

  • AI conversations with clients who message you
  • Pre-bookings and calendar dashboard
  • Client profiles, notes and export
  • Setup, tuning and WhatsApp support
Start the pilot

Other automations

Custom

Fixed quote per project.

  • Lead follow-up from ads
  • Integrations with your documents and calendars
  • Internal processes, payments and reports
Tell us what you do by hand

Campaign messages your business starts (WhatsApp templates) are billed separately by Meta, directly to your account.

Frequently asked questions

What if the AI doesn't know the answer?

It hands the conversation to you and alerts you straight away. The assistant pauses while you reply, and an upset client triggers a priority alert.

Does it book appointments on its own?

It offers free slots and leaves a pre-booking in your calendar. You confirm or decline it with one tap on WhatsApp and the client gets the answer.

What kind of business is it for?

Any business that lives on messages and appointments: beauty and wellness centres, clinics, physiotherapy, chiropractic, hair salons, academies or home services.

What happens to my clients' data?

It's yours. You can export it as CSV at any time and ask us to delete it. We only use it to provide the service.

Can I keep my usual WhatsApp number?

We use the official WhatsApp Business API with your business number. On the discovery call we work out the best way to connect it without losing your chats.

Which task do you repeat ten times a day?

Tell us and we'll let you know whether it can be automated and how much time it would save. No strings attached.

Send an email

mgarcia@aivance.info

or leave your details